Critical Success Factors for Adoption of Integrated Information Systems in Higher Education Institutions - a Meta-Analysis

Integrated information systems continuously develop into a strategic instrument for higher education institutions. In contrast to private companies, specific characteristics of higher education institutions in regards to their organizational structure as well as their management and operations require a tailored project management approach. There is need for thorough research and practical recommendations for implementation of integrated information systems in higher education institutions. This paper provides a systematic meta-analysis and a state of the art overview of critical success factors for selection and implementation of integrated information systems based on the characteristic of the higher education sector. A qualitative content analysis is applied to receive a comprehensive list of critical success factors for higher education institutions. The mostly named critical success factors are stakeholder participation, business process reengineering and communication which align well with the peculiarities of the higher education sector.